Accessibility and this site

We intend that our website is usable and accessible to all.  To that end, we detail some of our accessibility features.  Our objective is to support and attempt to attain Level A of the W3C’s web content accessibility guidelines 1.0.   In doing so, we ensure that we achieve and maintain accessibility standards on this site.

Access Keys

Access Keys provide keyboard shortcuts which enable users who wish to go directly to specific parts of the site. Also, it helps those who do not use a pointing device such as a mouse.  The Access Keys are defined as follows:

 

S Skip navigation or go straight to content
1 Home page
3 Sitemap
4 Search
5 Frequently Asked Questions (FAQs)
7 Complaints
8 Cookies, terms and conditions
9 Contact us
0 Accessibility

 

How to use Access Keys

Since Access Keys work differently depending on the many browsers and types of computer which you may use, the Key Commands are summarized below.

 

 Web Browser Key Command
Microsoft Internet Explorer 5 or higher Press, at the same time, the ‘Alt’ key and the character access key, and, then, press the ‘Enter’ key.
Firefox 2 or higher Windows and Linux users: press, at same time, the ‘Alt’ and ‘Shift’ keys and the character access key. Mac users: press, at same time, the ‘Ctrl’ key and the character access key.
Google Chrome 3 or higher Windows and Linux users: press, at same time, the ‘Alt’ key and the access key character. Mac users: press, at the same time, the ‘Ctrl’ and ‘Opt’ keys and the character access key.
Opera Press the ‘Shift’ and ‘Esc’ keys and release, and, then, press the access key.
Safari 4 or higher Mac users: press, at the same time, the ‘Ctrl’ and ‘Opt’ keys and the character access key character. Windows users: press, at the same time, the ‘Alt’ key and the character access key.
Safari 3 Mac users: press, at the same time, the ‘Ctrl’ key and the character access key. Windows users: press, at the same time, the ‘Alt’ and the character access key.